Shipping & Delivery Policy

Thank you for shopping with us at Zivora Herbal. We are committed to delivering your order in a safe and timely manner. Please read our shipping and delivery policy carefully.

Shipping Within India

• Processing Time: - All orders are processed within 1–2 business days after confirmation.

• Delivery Time: - Standard delivery usually takes 3–7 business days, depending on your location.

• Shipping Charges:- FREE Shipping on all prepaid orders. A flat fee of ₹50 may be applied on Cash on Delivery (COD) orders.

Order Tracking

Once your order is shipped, you will receive a confirmation email and SMS with a tracking number. You can track your shipment status anytime using the link provided.

Shipping Delays

We always strive to deliver on time. However, in rare cases (natural calamities, strikes, remote locations, or COVID-like disruptions), your delivery may take longer. We appreciate your patience in such situations.

Delivery Attempts

Our courier partner will attempt delivery up to 3 times. If unsuccessful, the order will be returned to us. For COD orders, repeat delivery may not be accepted for non-confirmed customers.

Delivery Areas

We ship to most pin codes across India. If your pin code is not serviceable, we will inform you promptly and issue a full refund if the order has been prepaid.

Important Notes

Please ensure your shipping address and contact details are accurate at checkout. We are not responsible for delays caused by incorrect or incomplete address details. You can always contact us at- customercare@zivoraherbal.com